Why is my physical card suspended?

Your physical card is suspended when the PIN is entered incorrectly three times consecutively. This is a security measure implemented to safeguard against potential fraudulent activities and protect your account.

How long does it take to unlock the card after suspension?

After your card is suspended due to incorrect PIN attempts, a waiting period of 24 hours is required before attempting to unlock it. This waiting period ensures an additional layer of security for your account.

How can I unlock my card after 24 hours?

After the 24-hour period, you can easily unlock your card at any ATM. Simply insert the card and enter the correct PIN to restore its normal functionality. This process ensures that only the cardholder, with the correct PIN, can reactivate the card.