Ordering physical cards

This article explains how many physical cards you can request, the costs involved, and cancellation policies.

1. Are there any limitations
2. What are the costs to order the cards?
3. How do I order a card?
4. What if I want to cancel the card?

Are there any limitations?

There are no limits! You can order as many physical cards as you need.

What are the costs to order the cards?

• Your first physical card is free.
• Each additional card costs €8.

How do I order a card?

From the app:

1. Go to the Menu and click on Cards.
2. Click on Create.
3. Choose between Physical Card.
4. Click on Continue.
5. Enter the Delivery address.
6. Set up card preferences.
7. Review your card delivery information.
8. Authenticate with your 6 digits code.
9. Done!

From the desktop:

1. Go to app.rauva.com and click on Cards.
2. Click on Create new card.
3. Choose between Physical Card or Virtual Card.
4. Click on Continue.
5. Enter the Delivery address.
6. Set up card preferences.
7. Review your card delivery information.
8. Authenticate with your 6 digits code.
9. Done!

What if I want to cancel the card?

You can cancel any physical card at any time.

From the App:

1. Go to Menu -> Cards
2. Click on the card you want to cancel
3. Click "Cancel card"

From the Desktop:

1. Go to app.rauva.com and log in
2. Click on Cards on the left side
3. Click on the card you want to cancel
4. Click "Cancel card" on the right side