How do I freeze or unfreeze my card?
If you've lost your card, don't recognise a transaction or don't want to use it for a while, you can freeze it indefinitely. Just follow these steps:
| App
- Go to Menu and click on Cards.
- Click on the card you need to freeze.
- Click on Freeze.
| Desktop
- Click on Cards.
- Click on the card you need to freeze.
- Click on Freeze.
When you want to use the card again, just follow the same steps and click on Unfreeze.