Multi Account Access

This article explains how to access multiple Rauva business accounts from a single device, including account creation, switching between accounts, and troubleshooting common issues.

1. What is Multi Account Access?
2. How to create a new Rauva account
3. How to switch between accounts
4. What to do if accounts are not visible?

What is Multi Account Access?

Multi Account Access allows you to manage multiple Rauva business accounts from the same device and app.

Key features:

• Access all your Rauva company accounts through one app installation
• Switch seamlessly between different business accounts
• Manage multiple companies or freelancer activities from a single dashboard
• Use the same login credentials across all connected accounts

Important requirements:

• Each account must be connected to a separate company or freelancer activity
• You cannot hold multiple accounts under the same company
• All accounts must be properly linked to your user profile

How to create a new Rauva account

You can create additional business accounts directly through the Rauva app without needing separate registrations:

1. Tap the arrow next to your current company name.
2. Select Create new business account → tap Continue.
3. Enter your First Name, Last Name, and Mobile Number → accept Privacy Terms → Continue.
4. Enter your Company Name → Continue.
5. Enter your VAT or NIF Number → Continue.
6. Wait for the confirmation message: "We are processing your information."
7. To switch accounts for the first time, you'll need to log in again.

How to switch between accounts

Once you have multiple accounts set up, switching between them is simple and instant.

How to switch accounts:

1. Go to your main dashboard
2. Tap the arrow next to your company name or personal name at the top of the screen
3. You'll see a list of all accounts connected to your user profile
4. Select the account you want to access
5. Click "Continue" to switch to that account

What to do if accounts are not visible?

This likely means that the other account is not connected to your user, meaning they are linked to a different name, phone number, and device.

Common reasons accounts don't appear:

• The account is linked to different personal information (name, phone number)
• The account isn't properly connected to your user profile
• You may not have actually created the additional account yet.