Understanding Rauva Billing

This article explains when you'll be billed for your plan, how the first payment works, why charges may vary initially, and available payment methods.

1. When will I be billed?

2. Understanding your first plan charge

   2.1 What causes the difference?

   2.2 How it varies by plan type

   2.3 Billing example

3. Payment methods
4. My company won't have any activity for the first few months, is it possible to delay the start date of my plan?

When will I be billed?

Regular billing:

• You're charged on the 1st of every month
• Payment covers the full month ahead
• Additional services are included in your monthly bill

Understanding your first plan charge

a) What causes the difference?

Your first invoice is prorated, which means it's calculated based on the number of days remaining in the month when your plan starts.

This means that the value will be calculated based on the subscription value and also the prorated days from the starting month.

b) How it varies by plan type

Supercharged Plan

• The first payment happens 1 month after verification.

  - This payment is prorated for the period between the verification date and the end of that month.

• Subsequent months will have the normal monthly fees applied

Charged Plan

If not eligible for the limited offer, then the following applies:

• The first payment happens 1 month after verification.
• First invoice will be prorated from the moment the account is verified and the end of that month.
• Starting the following month, you'll pay the full plan price.

c) Billing example

Supercharged Plan example:

• Plan starts January 17
• First payment (at signup): Covers January 17 – February 16
• February 17: Charged only for remaining February days
• March 1st onward: Full monthly price on the 1st

Payment methods

All payments are automatically charged via Direct Debit from your Rauva account. No other payment methods are currently available.

My company won't have any activity for the first few months, is it possible to delay the start date of my plan?

Unfortunately it is not possible. Your plan starts on the day you are successfully onboarded on Rauva via the app.