How can I cancel a transfer?

This article clarifies whether it's possible to cancel a transfer initiated through Rauva, and under what conditions cancellation may be possible.

Can I cancel a transfer?

No. Once a transfer order is given, it enters the complex banking processing flow and becomes impossible to cancel.

• SEPA transfers: These can take up to 3 business days, but are usually completed within 1 day.
• Instant transfers: These are processed immediately, which reinforces the impossibility of cancellation.

In cases of actual error (e.g., transfer to an incorrect recipient), a reversal can be requested.

The answer to a reversal request can take up to 3 weeks to be completed as it involves multiple entities.

Can I cancel a pending transfer?

No, pending transfers cannot be canceled. In fact, attempting to do so may be counterproductive. If the transfer is to the same recipient, it is likely to become pending again, which could result in an even longer processing time.

To avoid delays, please ensure that all recipient details — including the IBAN and name — are entered correctly before initiating a transfer.