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I may be the victim of a fraud or a scam. What should I do?

If you believe you have made a fraudulent transfer, or you suspect that your account is at risk, contact us as soon as possible:

  • On desktop (app.rauva.com): Click "Contact Support" in the left-hand menu.
  • On mobile: Scroll to the bottom of the main menu and tap "Support".

Important:

  • If you are still in contact with the scammer, cease all interactions immediately.
  • Report the incident to the police.